Privacy Policy

Information You Provide Directly

When you submit a form on our website — including our Client Inquiry form or Vendor Application form — we collect the information you enter. This may include your name, company name, job title, business email address, phone number, and details about your business operations, facilities, or services.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including your IP address, browser type and version, operating system, referring URLs, pages viewed, and the date and time of your visit. This information is collected through standard web server logs and analytics tools (Google Analytics).

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience on our site, remember your preferences, and understand how visitors interact with our pages. You can control cookie settings through your browser preferences or our Cookie Preferences tool.

To Respond to Your Inquiries

We use the information you submit through our forms to evaluate your inquiry, contact you about our services, and follow up within the timeframes stated on each form (typically one business day for client inquiries and three business days for vendor applications).

To Operate and Improve Our Services

We use automatically collected data to monitor site performance, diagnose technical issues, understand how visitors use our site, and improve the overall experience. This data is analyzed in aggregate and is not used to identify individual users.

To Send Communications

If you submit a form and provide consent, we may send you confirmation emails, follow-up communications related to your inquiry, and information about Tripoint's services. You may opt out of non-essential communications at any time.

To Comply with Legal Obligations

We may use or retain your information as required by applicable law, regulation, legal process, or enforceable governmental request.

We use cookies to store your consent preferences, track site usage through Google Analytics, and enhance your browsing experience. See our full Cookie Policy at /cookies for a complete list of cookies we use, their purposes, and how to manage them.

Tripoint Network LLC does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We do not use your information for targeted advertising or behavioral tracking beyond what is necessary to operate our website and services. If you have concerns about how your information is being used, please contact us at hello@tripointnetwork.com.

GDPR Rights (EU Residents)

If you are located in the European Union, you have the following rights under the General Data Protection Regulation: (1) Right to Access — you may request a copy of the personal information we hold about you; (2) Right to Rectification — you may request that we correct inaccurate information; (3) Right to Erasure — you may request that we delete your personal information; (4) Right to Restrict Processing — you may request that we limit how we use your information; (5) Right to Data Portability — you may request your information in a portable format; (6) Right to Object — you may object to certain types of processing; (7) Right to Withdraw Consent — you may withdraw consent for marketing communications at any time.

CCPA Rights (California Residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act: (1) Right to Know — you may request what personal information we collect, use, and share; (2) Right to Delete — you may request deletion of personal information we have collected from you; (3) Right to Opt-Out — you may opt out of the "sale" of your personal information (though we do not sell your information); (4) Right to Non-Discrimination — we will not discriminate against you for exercising your CCPA rights.

How to Exercise Your Rights

To exercise any of these rights, please contact us at hello@tripointnetwork.com with your request. We will respond within 30 days (or as required by applicable law). You may also manage your cookie preferences at any time using our Cookie Preferences tool.

We retain personal information submitted through our forms for as long as necessary to fulfill the purposes described in this policy, including responding to your inquiry and maintaining business records. Form submissions are stored in our internal systems (Airtable) and are accessible only to authorized Tripoint personnel. Your cookie consent preferences are stored locally in your browser (localStorage) under the key tripointnetwork_consent_v1 and persist until you clear your browser data. If you would like your information removed from our records, please contact us at hello@tripointnetwork.com.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

This Privacy Policy was last updated in May 2026. We may update this policy from time to time to reflect changes in our practices or applicable law. Material changes will be reflected with an updated date at the top of this page.